Privacy Policy

PRIVACY POLICY

1. General Information and Data Controller

1.1

Welcome to the website of Natalie Montreal. We appreciate your visit and your interest in our products and services. This Privacy Policy explains how we collect, use, and protect your personal data. Personal data refers to any information that can identify you as an individual.

1.2

The data controller responsible for processing personal data on this website in accordance with the General Data Protection Regulation (GDPR) is:

Natalie Montreal
Email: info@nataliemontreal.com

The data controller determines the purposes and means of processing personal data.

1.3

Our website uses SSL or TLS encryption to ensure that your data is transmitted securely. You can recognize a secure connection by the “https://” prefix and the lock icon in your browser.

We do not use automated decision-making or profiling as defined under Article 22 GDPR.

2. Data Collection When Visiting Our Website

When you browse our website without providing personal information, we automatically collect certain technical data (server log files), including:

  • Pages visited
  • Date and time of access
  • Amount of data transferred
  • Referring website
  • Browser type and operating system
  • IP address (anonymized where possible)

This data is processed based on our legitimate interest in maintaining the stability and functionality of our website (Art. 6(1)(f) GDPR).

3. Cookies

We use cookies to enhance your browsing experience and enable certain features on our website.

Cookies are small text files stored on your device. They may include:

  • Session cookies (deleted after your visit)
  • Persistent cookies (stored for future visits)

Cookies may collect information such as browser details, location data, and IP addresses.

Why we use cookies:

  • To ensure proper website functionality
  • To remember user preferences (e.g., shopping cart)
  • For analytics and marketing purposes

Processing is based on:

  • contract performance (Art. 6(1)(b) GDPR)
  • legitimate interest (Art. 6(1)(f) GDPR)

When you first visit our website, you will be asked to consent to non-essential cookies. You can change your preferences at any time.

Please note that disabling cookies may limit website functionality.

4. Contacting Us

If you contact us via email or a contact form, we process the information you provide to respond to your inquiry.

This is based on:

  • legitimate interest (Art. 6(1)(f) GDPR)
  • or contract-related processing (Art. 6(1)(b) GDPR)

Your data will be deleted once your request has been fully handled, unless legal retention obligations apply.

5. Customer Accounts and Orders

When you create an account or place an order, we process your data to fulfill the contract.

You may request deletion of your account at any time by contacting us at info@nataliemontreal.com.

After completing a transaction, your data will be stored in accordance with legal obligations and then deleted.

6. Marketing and Newsletters

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will use your email address to send updates and promotional offers.

We use a double opt-in process, meaning you must confirm your subscription via email.

You can unsubscribe at any time via the link in the email or by contacting us.

6.2 Existing Customers

If you have made a purchase, we may send you offers for similar products based on our legitimate interest.

You can opt out at any time.

7. Order Processing

To fulfill your order, we may share your data with:

  • Shipping providers (for delivery)
  • Payment service providers (for payment processing)

This is only done when necessary to perform the contract (Art. 6(1)(b) GDPR).

8. Payment Services

We work with third-party payment providers. Depending on your selected payment method, your payment details may be shared with these providers solely for transaction processing.

9. Review Requests

With your consent, we may send you a one-time request to review your purchase. You may withdraw your consent at any time.

10. Social Media

Our website may include links to social media platforms. Data will only be shared with these platforms if you actively click on the respective links.

For more information, please refer to the privacy policies of the respective platforms.

11. Online Marketing and Analytics

We use marketing and analytics tools to:

  • Display relevant advertisements
  • Analyze website usage
  • Improve our marketing strategies

These tools may use cookies or similar technologies.

You can disable these through your browser settings.

12. Your Rights

Under the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

13. Right to Object

If we process your data based on legitimate interest, you have the right to object at any time.

If you object, we will stop processing your data unless there are compelling legal grounds.

If your data is used for marketing purposes, we will stop immediately upon your request.

14. Data Retention

We only retain personal data for as long as necessary, based on:

  • Legal obligations
  • Contractual requirements

After this period, your data will be deleted.

15. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@nataliemontreal.com
Business Name: Natalie Montreal