Shipping Policy

SHIPPING POLICY

Order Processing

At Natalie Montreal, every order is carefully prepared to ensure accuracy and quality.

  • Processing time is typically 1–3 business days before shipment.
  • Orders placed during weekends or public holidays will be processed on the next business day.

Once your order has been processed, it will be shipped promptly.


Delivery Time

Estimated delivery times range between 5–15 business days, depending on your location.

We work with reliable shipping partners to ensure your order arrives safely and efficiently.

After your order has been shipped, you will receive a confirmation email including your tracking details, so you can follow your package at any time.


Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

All orders are delivered directly to your address at no additional cost.


Placing an Order

Ordering from Natalie Montreal is simple:

  1. Choose your desired product and add it to your cart.
  2. Proceed to checkout and verify your shipping information carefully.
  3. Select your preferred payment method — all payments are processed securely via SSL encryption.
  4. Once your order is completed, you will receive a confirmation email.

Delays & Availability

While we strive to meet our delivery estimates, shipping times may occasionally be affected by:

  • High demand periods
  • Public holidays
  • International shipping delays or customs processing

We will always do our best to keep you informed and ensure your order is delivered as quickly as possible.


Customer Support

If you have any questions, special requests, or need assistance with your order, feel free to contact us:

Email: info@nataliemontreal.com
Store Name: Natalie Montreal

Our support team is always ready to assist you.